Manual lead management
Project inquiries, lead verification and expert assignment were handled manually through calls and emails, resulting in delays and inefficient coordination.
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Building dreams with technology, from
Case Study
Building dreams with technology, from
project planning to completion
A unified platform for seamless real estate project tracking & expert collaboration.
Overview
Project Overview
The idea for BuildX Homes began in 2022, driven by the challenges people face when building their homes — from finding trusted professionals to managing timelines and navigating the many moving parts of construction.
With over 30 years of experience in the construction industry, BuildX Homes set out to simplify this journey by bringing homeowners, experts and project teams together through a single digital platform.
The platform was designed to make the entire experience more transparent and manageable, helping users submit project requirements, receive quotations, track progress, manage payments, access documents and connect with experts.
Tech Stack
- UX Research
- Design System
- React.js
- Node.js
- AWS
- React Native
The Challenge
Problems we had to face
Fragmented communication
Project communication was spread across calls, emails and WhatsApp, making it difficult to maintain clear and consistent updates.
Limited project transparency
There was no structured way to track project progress, material usage, payment status and timelines in one place.
Scattered documents & consultations
Contracts, invoices, approvals and other project documents were distributed across different channels, while consultations and expert discovery lacked a centralized process.
Approach
A connected platform built around the people behind every project
We developed a centralized management platform connecting homeowners, administrators and experts through a structured digital workflow.
The platform brings lead management, project tracking, document management, expert collaboration, meeting scheduling and payment tracking into one place.
By replacing manual coordination with structured workflows and centralized information, BuildX Homes can manage projects with greater efficiency, transparency and collaboration.
The Solution
One platform connecting homeowners, experts and project teams
We created a unified digital platform that connects the entire construction journey - from project inquiry and tracking to expert consultations, documentation, and payments - giving users, administrators, and experts dedicated experiences while keeping all project information seamlessly connected.
- Centralized project information
- Structured lead and expert management
- Real-time project tracking
- Centralized document management
Delivery
We found an appropriate solution
01
Structured project management
From the first inquiry to project completion. - The platform enables users to submit project requirements, receive and approve quotations, track project progress, manage payments and access important project documents from one place.
02
Better expert collaboration
Connecting users with the right professionals. - Users can explore design inspiration, interact with professionals, schedule consultations and share project information, while experts can manage assigned projects, upload documents and communicate with users.
03
Centralized operations
One system for admins, experts and users. - Administrators can verify leads, assign experts, manage quotations and monitor projects, materials, payments, timelines and invoices through a centralized management interface.
Impact
A more transparent and connected construction experience
80%
Faster Lead Processing
100%
Real-time project tracking
24/7
Expert consultation
1 Place
Centralized documents
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